As
part of the Erasmus+ AI4YE project, a company visit was organized at the
Euronics store in Gioia Tauro, with the aim of exploring the concrete
applications of artificial intelligence (AI) to innovate and improve business
management.
During
the meeting, it was possible to observe how AI is already used in various areas
of business management, demonstrating its versatility and ability to support
multiple business functions. From resource planning and optimization, to
logistics and warehouse management, to marketing and sales data analysis,
artificial intelligence allows for faster decisions based on precise
information, thus improving operational efficiency and customer satisfaction.
This integrated approach also promotes a greater ability to adapt to market
changes and specific consumer needs.
In
particular, the following aspects were explored in depth:
• Intelligent warehouse management, with systems capable of monitoring
stocks in real time and forecasting demand, optimizing reorders and reducing
waste;
• Advanced analysis of sales data, thanks to software capable of
identifying consumer trends, customer behavior and product performance;
• Personalization of offers, through algorithms that suggest targeted
promotions based on the preferences and purchasing history of each customer;
• Customer loyalty, through more engaging purchasing experiences,
proactive assistance and predictive marketing tools.
During
the visit, it was possible to see how artificial intelligence is integrated
into the technological products sold by Euronics. In particular, the
effectiveness of smart appliances was shown — such as refrigerators and washing
machines — which adapt their operation to the user's habits to save energy and
optimize performance.
Furthermore, the technology present in televisions with
integrated voice assistants, capable of responding to voice commands and
personalizing the viewing experience, and in PCs that use artificial
intelligence systems to improve security and processing speed, was presented.
This
visit highlighted how artificial intelligence is revolutionizing business
management in major companies such as Euronics, significantly improving key
processes and increasing competitiveness. Furthermore, the fundamental role of
AI in the technology sector has emerged, both in optimizing business activities
and in the development of intelligent products that improve the daily
experience of consumers.
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